Versand

Shipping Policy – THE KARAT VAULT

At THEKARATVAULT, we are committed to delivering your jewelry safely, securely, and on time. Please review our shipping policy below for details on processing, delivery timelines, and international shipping.

Order Processing Time

All orders are processed within 1 business days (excluding weekends and public holidays) after payment confirmation. Once your order has been processed, you will receive a confirmation email with tracking details.

Please note that during peak seasons, promotions, or holidays, processing times may be slightly extended.

Shipping Destinations

We proudly ship:

  • Across Europe (Primary Shipping Region)

  • Worldwide 🌍

If your country is not listed at checkout, please contact our support team for assistance.

Estimated Delivery Times

Delivery times may vary depending on your location and local customs processing:

  • Europe: 5–8 business days

  • Worldwide International: 7–15 business days

These are estimated delivery times and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable shipping fees will be clearly displayed before you complete your purchase.

Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your package until delivery.

Lost or Delayed Shipments

If your order appears delayed or has not arrived within the estimated timeframe, please contact us. We will work closely with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is accurate at checkout. THEKARATVAULT is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions regarding shipping, feel free to reach out to our support team. We’re always happy to help.