How to store your jewelry
Always keep your items in the dust bag when not in use to shield them from moisture, dust, and scratches.
Avoid piling pieces together—store separately to prevent friction and peeling.
Pearl jewelry needs natural moisture to maintain luster—store them in cool, non-airtight containers and wear frequently.
How to look after your jewelry
Give your pieces a break occasionally—constant wear accelerates wear and tear.
Remove jewelry before washing hands, bathing, or showering. Avoid wearing them during workouts or exposure to sweat.
Steer clear of direct contact with creams, lotions, perfumes, hairsprays and sanitizers—let skincare products fully absorb before putting on jewelry.
Never sleep in your jewelry to prevent unnecessary stress and tangling.
Expert Advice
Use a soft polishing cloth to gently wipe away tarnish—especially for 925 Sterling Silver, which may oxidize due to copper content.
For brass pieces, apply a thin polymer or clear nail varnish inside the ring to minimize skin reaction (“green finger”) and oxidation.
Sensitive to copper or brass? Choose stainless steel or 925 Sterling instead.
Storage Tip
Keep jewelry dry and scratch-free in your dust bag. For pearls, opt for cool, slightly humid storage—dry air can dull their sheen. Wear them often.
Cleaning advice
Delicate styles like the Bracelet are fragile: pull straight when removing, never twist—it may snap. Wear it last when dressing and remove it first.
Cubic Zirconia stones can turn cloudy—clean them using mild soap and warm water, gently brush around stones, rinse and air or cloth dry. Avoid bleach or harsh chemicals.
Styling Tips
For delicate pieces like the bracelet—wear them as finishing touches—put on last to preserve prongs and stones. Don’t let clothing catch on them.
Pair toned metals thoughtfully: mix sterling silver with cool tones, while gold-plated or brass pairs beautifully with warm hues or complementary materials like leather.
Repairs & warranty support
Accidents happen—we offer free replacements for damage within 60 days of receipt under our no-questions-asked policy.
Manufacturing faults are covered up to 1 year, including prong issues, loose stones, or broken clasps from production.
After 60 days, fair wear or accidental damage (like drops or chemical discoloration) may incur a small £8.50 replacement fee.
Limit of one replacement per order.
FAQ
How do I prevent my jewelry from tarnishing?
Store in the dust bag, avoid moisture and skincare products, give it a break, and polish regularly.
My brass ring turned my finger green—what can I do?
Apply clear varnish inside the ring or opt for stainless steel or 925 Silver.
Can I clean clouded cubic zirconia at home?
Yes—soak in warm soapy water, gently brush, rinse and dry.
What if my delicate bracelet breaks?
If within 60 days, you can request a free replacement; after that, a small fee may apply.
What metals are safest for sensitive skin?
Choose stainless steel or 925 Sterling Silver if you're sensitive to brass or copper.
How do I submit a repair or replacement?
Visit the Help Center or contact support via the form—our team will guide you.